FAQ

Frequently asked questions (FAQ)

How long does it take to process my project?

This depends on the size of the project we work on. We can have smaller websites running in one or two days. The more complicated the project the longer building time we will need. We try our hardest to communicate accurate times to all our customers.


Can I watch my site being built?

When building a site, we give you a link that you can use to see the progress. When the site is uploaded to our server, you can click on the link and then enter your unique password.


How much will my project cost?

There are a number of factors to take into consideration. We can give you a completely free, no-obligation quotation by clicking one of the links on the left.


If I have a website, is it suitable for dial up users as well as broadband?

Absolutely. Although it may take a little while to load up all our sites are dial in friendly. If there is a large amount of content then it is possible to create a split broadband and dial up gateway.


Can I have a flash intro on my site and is it expensive?

Yes you can and no it doesn't have to be expensive. We can plug in a flash intro to your site that is extremely cost effective.


Can you do anything for new companies?

Yes absolutely. We have free range to discuss you requirements, timescales and budgets requirements fully. We will be able to help you launch your new company with a bang!


I want an office system that my office abroad can use. Is this possible? Yes, we have systems that are based online to ensure full access and constantly up to date information is available.

I need information in my project that has to be updated daily. Is this a problem?

No. Just put your requirements in the quote page and we can organise this for you.


I want email addresses from my website name. Is this possible?

Yes. We can set up many different email accounts from your domain.


Can I choose my website name?

Yes. We can guide you through the process to set one up. Names are subject to availability.


I have already purchased a name for my site. Can I use this one?

Yes, not a problem. There are many ways we can use you current name.


Can you help with marketing?

Of course. We can organise a strategic plan to market your product. This doesn't have to be expensive.


What after sales support do you offer?

For all our services, 24 hour email support is free. We can also offer remote assistance if you need this. We can also send one of our training team to implement or train for your new site/program.


After submitting a quote request, what is your response time?

We endeavour to have made first contact with you within 24 hours.


I already have a site. Can you copy the content from that one?

Absolutely. This is not a problem. We can even give it a face lift if you wish.


Do you offer hosting packages?

Yes we do. Please contact us for further details.


Can I add live media to my site, ie webcam?

Yes you can. The webcam broadcasting will need to fall in line with our terms and conditions which will relate to the content being broadcast.


Do you have any free websites.

Depending on what they are, there are a limited number of sites we can offer for free.


Can you design online shops?

Yes. We can also integrate a credit card payment system into your site.


What methods of payment do you accept?

Credit/debit cards, Paypal, Account Transfer, Cheque, Cash, Standing Order, Direct Debit.


Can you offer tracking and counters etc?

Yes. We can offer these services.